Landlord Information

What is a property condition report?

This is a report that is compiled at the commencement of a tenancy prior to your tenant moving into the property. This report outlines the condition of the property at the commencement of the tenancy and is used when the tenant vacates to ensure that the property is left in the same condition.

At the end of tenancy, when the tenants have returned their keys a final inspection is carried out as soon as possible. The Property Condition Report is used at this inspection and each item is checked off to make certain that the property is in the same condition as when the tenant took possession. It is at this inspection that any items that need to be rectified by the tenant are identified.

What is a Routine Inspection?

Routine inspections are conducted after a tenant takes possession of the property and are conducted at least once a year. These inspections are essential to ensure that your property is being maintained to an acceptable standard and to identify any maintenance that may be required. Should it be necessary, a member of the Express Realty Property Management Team will contact you to discuss items noted from the inspection.

What happens when a tenant stops paying rent?

A tenant is contacted when they fall 5 days behind and consistently over the next week. Once the tenant falls more than 14 days behind in their rental payments they are issued with a Termination Notice for non-payment of rent. At this stage they are required to fix up all the rent arrears or enter into a repayment plan agreed to by the Landlord. An application for Termination and Possession is made to the Consumer, Trader & Tenancy Tribunal if the tenant does not pay the outstanding rent or enter into an agreed repayment plan.

When does the rent money get paid into my account?

On the last Monday of every month all monies held, unless instructed otherwise, is paid to you by way of direct debit to your nominated bank account. A statement is issued at the same time outlining the debits and credits for that month.